Effective Communication 2 [D16]

Categories

Home

Care Homes

Communication

Effective Communication 2

Price £125.00 Sale: £95.00 Save: 24% off

DVD based training course for care home staff

"We have a half day recording skills session

and the video really enhances the training

because it is sector specific and includes

everything that we need to cover”

I Travis, Nugent Care Society

Video clip/windows media player

Video clip/quicktime

This video will consider the different forms of written communication and how care workers can improve their skills in this area. Subjects covered include: the purpose of written communication and why it is so important; who we write records for; preparation and content; presentation and layout; access to and the sharing of information; confidentiality; and the different types of written communication such as incident forms, letters, service user’s files, medication charts, telephone messages, memos, notes, forms, care plans, risk assessments, menus, and notices. This video explains clearly the role and responsibilities of managers and care workers in undertaking written communication.

Subjects covered include:

Communication is Important • Types of Written Work • Who we Write Records for • The Importance of Writing Things Down • Purpose of Communication • Preparation • Content • Presentation & Layout • Access to/Sharing Information • Confidentiality

Duration: 25 minute DVD in 11 sections to be used in a suggested 1/2 day training session

Supporting Material:

An accompanying CD-ROM contains a Training Pack, which includes a Lesson Plan, 4 group and/or individual exercises and 4 handouts. The CD-ROM also contains Question and Answer sheets a Trainer’s Guide and other supporting materials, all designed to help trainers prepare and run an effective training session.

Consultant: Jackie Pritchard MA C.Q.S.W, CCETSW Practice Teaching Award

Peer Review: Alison Turnbull, Fit to Print

Standards:

Skills for Care Common Induction Standard (Revised 2010) 1.4 & 3

Care Council for Wales Induction Framework (2008) 4.3

Health and Social Care NOS/NVQ Units 21, 24, 25, 31, 242 & 3115

Reference:

QCF: Health and Social Care Diploma (England) Units HSC 028 & SHC 021

QCF: Health and Social Care Diploma (Wales and Northern Ireland) Units HSC 028 & SHC 021

Why not take our free online trial now?

Ref: D16

Product 2/4