DVD based training course for care home staff
"Great for those little hints that people never think about. The questionnaires are great – help us prove trainee retention."
G Banks, Homebank Trust
The aim of this drama based video is to consider how care staff can work with service users who may be aggressive or violent and how to manage challenging behaviour. It will examine the following areas: what is challenging behaviour?; who can present challenging behaviour?; reasons for challenging behaviour; prediction and prevention; undertaking proper risk assessments; how to respond appropriately; verbal responses; and body language. The video also advises carers on the best ways of keeping themselves and other service users safe in unsafe situations, and why it is important to try to understand that there may be unknown reasons for challenging behaviour.
Subjects covered include:
What is Violence? • Who Presents Challenging Behaviour? • What is Challenging Behaviour? • Reasons for Challenging Behaviour • Behaviour of Care Workers • The Environment • Prediction and Prevention • Risk Assessment • Methods for Managing Challenging Behaviour • Verbal Responses • After an Incident • Use of Physical Restraint
Duration: 50 minute DVD in 8 sections to be used in a suggested half day training session.
Supporting Material:
An accompanying CD-ROM contains a Training Pack, which includes a Lesson Plan, 1 case study, 4 group and/or individual exercises and 1 handout. The CD-ROM also contains Question and Answer sheets a Trainer’s Guide and other supporting materials, all designed to help trainers prepare and run an effective training session.
Consultant: Jackie Pritchard MA C.Q.S.W, CCETSW Practice Teaching Award
Peer Review: Dr Jill Avlet, Thorn House Services
Standard:
Health and Social Care NOS/NVQ Units 21, 226, 233, 24, 232, 240, 336, 395 & 3118
Reference:
QCF: Health and Social Care Diploma (England) Unit HSC 3045
QCF: Health and Social Care Diploma (Wales and Northern Ireland) Unit HSC 3045
