Focus On: Communication

Focus On: Communication

One of our reviews:

"The Focus On Series is very beneficial for existing staff, especially when used for their refresher training"

Anne Beswick, Sherwood Lodge Care Home

Focus On: Communication

DVD

Focus On Communication features 10 study scenarios depicting practice which could be improved for care workers to identify and discuss. Then by working together they must explore best practice and explain why this improves the quality of care.

Code: F01

Availability: In stock

£45.00

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Focus On Communication features 10 study scenarios depicting practice which could be improved for care workers to identify and discuss. Then by working together they must explore best practice and explain why this improves the quality of care.

The study scenarios pose a range of complex questions for care workers to solve. In Focus On Communication these include; ‘Spot the mistake’, ‘What happens next?’, ‘What would you do?’ and ‘Why is this a problem?’ amongst others. Focus On Communication will help care workers develop their problem solving skills and improve their service delivery.

Potential Discussion Points

What is communication? • The communication process • Barriers to communication • Encouraging service user participation • Respecting the feelings and experiences of service users • Confidentiality • Acceptable forms of communication • Recording and reporting concerns • Dignity and Respect

Additional Information

FormatDVD or Download
DurationN/A
Supporting MaterialsContains a Focus On Trainers guide, Lesson plan, QCF evidence form and a CPD attainment certificate
ConsultantLynda Tarpey, HASCA Ltd (Health & Social Care Associates)
Peer ReviewNo
Standards

Care Certificate 2015. Standard 6

Care Council for Wales Induction Framework (2012) 4.1 & 4.2

Health and Social Care NOS/NVQ Units 21, 24, 26, 233, 31 & 369

References

N/A

Customer Reviews

Extremely useful! Review by Anne Beswick - Sherwood Lodge Care Home
Quality
Focus On Series: very beneficial for existing staff when reviewing refresher training. (Posted on 19/03/2019)

Additional Information

FormatDVD or Download
DurationN/A
Supporting MaterialsContains a Focus On Trainers guide, Lesson plan, QCF evidence form and a CPD attainment certificate
ConsultantLynda Tarpey, HASCA Ltd (Health & Social Care Associates)
Peer ReviewNo
Standards

Care Certificate 2015. Standard 6

Care Council for Wales Induction Framework (2012) 4.1 & 4.2

Health and Social Care NOS/NVQ Units 21, 24, 26, 233, 31 & 369

References

N/A

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