Focus On Raising Concerns features 10 study scenarios varying levels of care practice for care workers to identify and discuss. Then by working together they must explore best practice and explain why this improves the quality of care.
The study scenarios pose a range of complex questions for care workers to solve. In Focus On Raising Concerns these include; ‘Spot the mistake’, ‘What happens next?’, ‘What would you do?’, and ‘Why is this a problem?’ amongst others. Focus On Raising Concerns will help care workers develop their problem-solving skills and improve their service delivery.
Potential Discussion Points
Putting the Service User first • Assumptions and prejudices • Reporting abuse • Professionalism • Substance abuse • Racial discrimination • Policies and procedures • Bullying • Infection Control
Care Certificate. Standard 3
Skills for Care Common Induction Standards (Revised 2010) 3.4, 5.4 & 6.3
Care Council for Wales Induction Framework (2008) 1.2, 5.4 & 5.5
RQF: Duty of care (Level 2 Diploma in Care), Duty of care in care settings (Level 3 Diploma in Adult Care, Level 3 Diploma in Healthcare Support)
Health and Social Care NOS Units 24, 227, 35, 335 & 395