Challenging Behaviour

A person's behaviour can be defined as "challenging" if it puts them or those around them (such as their carer) at risk, or leads to a poorer quality of life. It can also impact on their ability to join in everyday activities. Challenging behaviour can include aggression, self-harm, destructiveness and disruptiveness. Communication is the main way we interact and express our needs, likes and dislikes. If communication is a problem, it can be very frustrating for the person and may result in challenging behaviour. If this behaviour leads to a desired outcome, it may be repeated again and again. Challenging behaviour is often seen in people with conditions that affect communication and the brain, such as learning disabilities or dementia. BVS Training video-based resources provide home care (or domiciliary care) staff with the skills they need in order to best assist and support service users exhibiting challenging behaviour. Although filmed in a Care Home setting, the learning points in these training resources are equally relevant to the home care environment. All courses include a lesson plan, handouts, assessment quiz, CPD accredited certificate of achievement, and various Care Certificate resources provided by Skills for Care.

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