The aim of this video is to consider how care staff can work with individuals who may be aggressive or violent and how to manage distressed behaviour. It will examine the following areas: What is distressed behaviour? Who can present distressed behaviour? Reasons for distressed behaviour, prediction and prevention, undertaking proper risk assessments, how to respond appropriately, verbal responses and body language.
The video also advises carers on the best ways of keeping themselves and other individuals safe in unsafe situations and why it is important to try to understand that there may be unknown reasons for distressed behaviour.
Subjects covered include:
Examples of Distressed Behaviours • Understanding Behaviour, Distress and Unmet Needs • Understanding Ways to Reduce Conflict • Assessing Risk to help reduce Distress • Using a Person Centred Approach to Minimise Distress and Provide Positive Support for People • Summary
Care Certificate Standard 3
Health and Social Care NOS/QCF Units 21, 226, 233, 24, 232, 240, 336, 395 & 3118
RQF: Duty of care (Level 2 Diploma in Care), Duty of care in care settings (Level 3 Diploma in Adult Care, Level 3 Diploma in Healthcare Support)
All Wales Induction Framework for Health and Social Care (AWIFHSC) Sections 1, 2 & 5
National Care Standards
NISCC's Induction Standards