Effective Communication 2

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£95.00
This course considers the different forms of written communication and how care workers can improve their skills in this area. It also explains clearly, the role and responsibilities of managers and care workers in undertaking written communication.
One of our reviews:
'"We have a half day recording skills session and the video really enhances the training because it is sector specific and includes everything that we need to cover”
I Travis, Nugent Care Society
SKU:
D16
Format:
DVD
Duration:
25 minute video in 11 sections to be used in a suggested 1/2 day training session
Consultant:
Jackie Pritchard MA C.Q.S.W, CCETSW Practice Teaching Award
Standards:
Care Certificate Standard 14 - All Wales Induction Framework for Health and Social Care (AWIFHSC) Section 7 - National Care Standards (Scotland) - NISCC's Induction Standards (NI)
Supporting Materials:
Contains a Lesson plan, Handouts, Question and Answer sheets, Care certificate Workbook and a CPD accredited certificate
Peer Review:
Alison Turnbull, Fit to Print

Product Overview

This course considers the different forms of written communication and how care workers can improve their skills in this area. It also explains clearly, the role and responsibilities of managers and care workers in undertaking written communication. 

Subjects covered include:

Communication is Important • Types of Written Work • Who We Write Records for • The Importance of Writing Things Down • Purpose of Communication • Preparation • Content • Presentation & Layout • Access to/Sharing Information • Confidentiality

Standards

England

Care Certificate Standard 14

NOS: SCDHSC0021, SCDHSC0031

RQF: Handle information in care settings (Level 2 Diploma in Care), Promote effective handling of information in care settings (Level 3 Diploma in Adult Care, Level 3 Diploma in Healthcare Support)

Wales

All Wales Induction Framework for Health and Social Care (AWIFHSC) Sections 2, 4 & 5

Scotland

National Care Standards

Northern Ireland

NISCC's Induction Standards

Reviews

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  • 5
    Excellent quality

    Posted by Dhunraj Ramjeawon - Haven Lodge on 15th Mar 2019

    We've purchased over 30 DVDs from BVS. They're all very good training materials and of excellent quality. I'd definitely recommend BVS.

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